Terms and Conditions

Welcome to Eli's Engravings. These terms and conditions outline the rules and regulations for the use of Eli's Engravings's Website. By accessing this website we assume you accept these terms and conditions. Do not continue to use Eli's Engravings if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company.

Returns & Refunds Policy

Personalized items are final sale once production begins, except for damaged, defective, or incorrect items. Please report these issues to elimartin@elisengravings.store within 48 hours of delivery with photos. Eligible claims receive a replacement or refund. Non-personalized stock items may be returned within 30 days, unused in original packaging. Approved refunds are issued within 5–10 business days after inspection. See our full Refund Policy for return shipping, cancellations, and other details. Eligible stock returns may receive a refund or exchange.